Days of training: 1
Prerequisites: Windows 2000: Basic or equivalent experience
Getting started
The program window
The Help system
E-mail
E-mail accounts
E-mail messages
Handling messages
Printing messages
Address Books
E-mail and contact management
E-mail management
Contact management
The Master Category list
Tasks
Working with tasks
Managing tasks
Appointments and events
Working with appointments
Modifying appointments
Working with events
Meeting requests and responses
Working with meeting requests
Managing meeting requests
Handling meeting responses
Microsoft NetMeeting
Customizing Outlook
Personal folders
The Organize pane
Signatures
Voting buttons
Interacting with the Internet
Appendix A : Instant messaging
Sending and receiving instant messages
Appendix B : MOUS exam objectives map
Core exam objectives
Expert exam objectives
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