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Outlook Basic

Days of training: 1
Prerequisites: Windows 2000: Basic or equivalent experience

Getting started
The program window
The Help system

E-mail
E-mail accounts
E-mail messages
Handling messages
Printing messages
Address Books

E-mail and contact management
E-mail management
Contact management
The Master Category list

Tasks
Working with tasks
Managing tasks

Appointments and events
Working with appointments
Modifying appointments
Working with events

Meeting requests and responses
Working with meeting requests
Managing meeting requests
Handling meeting responses
Microsoft NetMeeting

Customizing Outlook
Personal folders
The Organize pane
Signatures
Voting buttons
Interacting with the Internet

Appendix A : Instant messaging
Sending and receiving instant messages

Appendix B : MOUS exam objectives map        
Core exam objectives
Expert exam objectives